Salesforce & IT Operations Lead

Ready to shape Customer Payment Happiness from the inside out?

Join us as a Salesforce & IT Operations Lead at FinDock!

At FinDock, we believe payments should do more than process transactions—they should create connections, deepen relationships, and deliver happiness. As the #1 Customer Payment Management solution built natively on Salesforce, we empower organizations to deliver seamless, personalized payment experiences.

Trusted by hundreds of organizations worldwide and rated 4.97 stars on the Salesforce AppExchange, we’re shaping the future of payments. That’s why we proudly say: FinDock. For Customer Payment Happiness.

What’s your role?

This is more than a job—it’s your chance to lay the foundation of FinDock’s internal IT operations. 

As our Salesforce & IT Operations Lead, you’ll take on the responsibility of managing IT tools and systems while serving as the Product Owner for our internal Salesforce environment and other IT tooling. You’lll drive the IT roadmap and also actively design and implement solutions yourself to optimize processes, enabling our teams to excel and thrive.

If you love building from scratch, thrive in a dynamic environment, and enjoy combining strategy with hands-on work, this is the role for you.

Your day-to-day:

• Be hands-on with Salesforce—configuring, testing, and deploying solutions that make a difference.

• Define and implement the strategy and roadmap for internal IT tools, with a strong focus on Salesforce.

• Configuring new or existing IT tools and systems to meet the organization's evolving requirements and ensure seamless operations

• Optimize internal processes to enhance efficiency and support company growth

• Act as the go-to expert for IT systems like GSuite, Nmbrs, Pleo, Exact, Deel, and, of course, Salesforce.

• Ensure smooth day-to-day IT operations, from device management to system integration.

What makes you a perfect fit?

• Experience: 2+ years as a Salesforce consultant, admin, or developer. Bonus points if you’ve worked with tools like GSuite, Exact, or Nmbrs.

• Skills: Analytical, tech-savvy, and detail-oriented, you’re skilled at breaking down complexity, mastering tools, and delivering practical solutions that drive results. You’re comfortable managing stakeholders and setting priorities.

• Knowledge: Expertise in Salesforce and familiarity with IT tools. Bonus points for multilingual skills (English is a must; Dutch a plus).
  

• Mindset: you excel at building systems and processes from scratch and thrive in fast paced environments. You are forever curious, a life-long learner and pro-active

Why join FinDock?

• Make an impact: Build the systems that drive FinDock’s internal success, and empower our teams to deliver payment happiness

• Grow with us: Work across diverse tools and systems, expanding your expertise while shaping the company’s future

• Enjoy our Perks: Stock Appreciation Rights, pension, hybrid working (3 days in Woerden), travel and phone allowances, paid volunteer days, and a learning budget.

• Thrive in our Culture: Join a team built on collaboration, continuous improvement and celebrating success.  We’re proud to be a Great Place to Work®—top-rated for the 3rd year running!

At FinDock, happiness isn’t just for our customers—it’s for our team, too. 

Ready to join the team and shape the future of payments?
Contact Nathan de Vries at 06-18579657. We’re excited to hear from you! (Note: FinDock has partnered with Next Force for recruitment for this position.)